APAR status
Closed as program error.
Error description
The data collector upgrade status is shown in the Storage Insights GUI is incorrect and does not reflect the successful upgrade to version 5.3.4. The automatic update for the data collector failed and proceeded to successfully update/reinstall the data collector manually, but Storage Insights still shows the data collector status as "upgrade failed". - The data collector is running and appears to be working ok. - Data collection is running for the storage devices monitored by Storage Insights. - The correct updated version is shown in the Storage Insights GUI for the data collector.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users with data collectors which have * * auto-upgraded * **************************************************************** * PROBLEM DESCRIPTION: * * In Storage Insights GUI, the data collector upgrade * * status is incorrect and does not reflect the * * successful completed upgrade * * * * - The data collector is running and appears to be * * working ok. * * * * - Data collection is running for the storage devices * * monitored by Storage Insights. * * * * - The correct updated version is shown in the * * Storage Insights GUI for the data collector. * * * * But the data collector upgrade status is still * * not properly reflected in the storage insights * * GUI * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q20 [ 5.3.6-IBM-SC ] ( release target February 1Q 2020 ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT30509
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
534
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-10-04
Closed date
2020-01-28
Last modified date
2020-01-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"534","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 February 2022