IBM Support

IT30391: MQ Appliance Queue Manager did not failover to secondary node after resolving partitioned state

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APAR status

  • Closed as program error.

Error description

  • When trying to failover an HA QMgr after an HA partitioned
    state was resolved with the makehaprimary command, the queue
    manager fails to start on the secondary appliance.
    
    After executing sethagrp -s on preferred location, the queue
    manager status is Ended normally.
    
    mqa(mqcli)# dspmq
    QMNAME(QM1)                                        STATUS(Ended
    normally)
    
    HA queue managers migrated from 9.0.x to 9.1 are susceptible to
    this issue.
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    MQ Appliance users who use HA queue managers that were migrated
    from version 90x.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The makehaprimary command run to resolve the Partitioned state
    of the queue manager puts the queue manager in banned state on
    the secondary appliance.  As a result the queue manager wouldn't
    start on the HA partner machine during subsequent failover.
    This problem is observed only on queue managers that were
    migrated from version 90x.
    

Problem conclusion

  • The code was modified to clear the banned state.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30391

  • Reported component name

    MQ APPLIANCE M2

  • Reported component ID

    5737H4700

  • Reported release

    912

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-25

  • Closed date

    2020-03-27

  • Last modified date

    2020-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ APPLIANCE M2

  • Fixed component ID

    5737H4700

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"912","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
27 March 2020