IBM Support

IT30236: INSTALLATION OF MICROSOFT VISUAL C++ 2013 REDISTRIBUTABLE PACKAGE APPEARS TO HAVE FAILED

Direct links to fixes

6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if088
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if088
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if088
6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if087
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if087
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if087
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if084
6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if083
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if083
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if083
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if081
6.0.0.2-IBMConnectDirectforMicrosoftWindows-x64-fp0002-if014
6.0.0.3-IBMConnectDirectforMicrosoftWindows-x64-fp0003
6.0.0.3-IBMConnectDirectRequesterStandAlone-x86-fp0003
6.0.0.3-IBMConnectDirectSDK-x64-fp0003
6.0.0.3-IBMConnectDirectforMicrosoftWindows-x64-fp0003-if001
6.0.0.4-IBMConnectDirectSDK-x64-fp0004
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004
6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if008
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if008
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if008
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if015
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if021
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if022
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if025
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if028
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if034
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if048
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if056
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if061
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if061
6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if061
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if068
6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if069
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if069
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if069
6.0.0.4-IBMConnectDirectforMicrosoftWindows-x64-fp0004-if073
6.0.0.4-IBMConnectDirectRequesterStandAlone-x86-fp0004-if073
6.0.0.4-IBMConnectDirectSDK-x64-fp0004-if073

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Setup may display a message when installing prerequisites
    upfront:
    The installation of Microsoft Visual C++ 2013 Redistributable
    Package (x64) appears to have failed. Do you want to continue
    the installation?
    

Local fix

  • STRMFT-10548
    VF / VF
    Circumvention: None
    

Problem summary

  • Users Affected:
    Connect:Direct for Windows 6.0.0.2_iFix002 to 6.0.0.2_iFix011
    
    Problem Description:
    Update setup prerequisites for Microsoft Visual C++ and
    PostgreSQL ODBC driver.
    
    Platforms Affected:
    Windows
    

Problem conclusion

  • Resolution Summary:
    Fixed the install condition for Microsoft Visual C++ 2013
    Redistributable Packages to resolve an incorrect message
    claiming that the installation of the package appears to have
    failed. Removed the Microsoft Visual C++ 2008 and psqlODBC
    (32-bit) setup prerequisites from the installer, so that they
    will no longer be installed.
    
    Delivered In:
    Connect:Direct for Windows 6.0.0.2_iFix012
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30236

  • Reported component name

    STR CD FOR WIND

  • Reported component ID

    5725C9908

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-10

  • Closed date

    2019-09-17

  • Last modified date

    2019-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR CD FOR WIND

  • Fixed component ID

    5725C9908

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRRVY","label":"Sterling Connect:Direct for Microsoft Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
11 June 2024