APAR status
Closed as program error.
Error description
A full backup of a VM might fail with following error in the joblog: ERROR - CTGGA0413 - Backup of vm <VM-name> failed. Error: Unable to find matching storage path for vmx line: scsiX:Y.fileName = "/vmfs/volumes/vvvvvvvv-xxxxxxxx-yyyy-zzzzzzzzzzzz/<VM-name>/<VM -name>.vmdk" . Message ID 'CTGGA0413' means: Failed to discover Fibre Channel initiator information. . The observed issue, starting with IBM Spectrum Protect Plus 10.1.4, is related to how saved guest files are now grouped on the vSnap host storage when full VM backups are taken. All files of a VM will now be placed into one storage volume. . ] MDVREGR 10.1.4 - 5737SPLUS ] IBM Spectrum Protect Versions Affected: IBM Spectrum Protect Plus 10.1.4-146 Initial Impact: Medium Additional Keywords: SPP, SPPLUS, TS002567715
Local fix
Upgrade IBM Spectrum Protect Plus Server to version 10.1.4-179 or higher.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.4 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.5. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed so that after encountering condition that backup fails with unable to find matching storage path for vmx line error, the new behavior is that backup will continue to proceed successfully.
Temporary fix
Comments
APAR Information
APAR number
IT30149
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A14
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-08-30
Closed date
2019-09-25
Last modified date
2019-09-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024