APAR status
Closed as program error.
Error description
Backup or catalog replication fails when the snapshot to be replicated is already deleted from the vSnap. This can happen in the following scenario: 1. Retention is 2 days and the snapshot is being removed after 2 days. Snapshot creation time : [2019-07-27 00:00:36,419] Snapshot deletion time: [2019-07-29 00:00:51,483] ==>> difference more than 2 days. This happens during maintenance 2. Replication is scheduled after the snapshot has been deleted: [2019-07-29T03:00:07.671Z] INFO pool-9540-thread-1 c.c.e.s.common.storage.vsnap.VsnapStorageConnection 1564369200036 reason : org.springframework.web.client.HttpClientErrorException: 404 NOT FOUND [2019-07-29T03:00:07.671Z] INFO pool-9540-thread-1 c.c.e.s.common.storage.vsnap.VsnapStorageConnection 1564369200036 Status: 404 [2019-07-29T03:00:07.671Z] INFO pool-9540-thread-1 c.c.e.s.common.storage.vsnap.VsnapStorageConnection 1564369200036 Vsnap object not found exception [2019-07-29T03:00:07.671Z] INFO pool-9540-thread-1 c.c.e.s.common.storage.vsnap.VsnapStorageConnection 1564369200036 vsnap storage object get exception : com.catalogic.ecx.serviceprovider.vsnap.exception.VsnapObjectNot FoundException: Object not found on Vsnap : 404 NOT FOUND [2019-07-29T03:00:07.671Z] INFO pool-9540-thread-1 c.c.ecx.serviceprovider.common.storage.vsnap.VsnapStorageServer 1564369200036 Storage snapshot with id : 110 not found [2019-07-29T03:00:07.671Z] INFO pool-9540-thread-1 c.c.e.s.protection.storage.lifecycle.copy.StorageCopyWorker 1564369200036 replication failed reason com.catalogic.ecx.serviceprovider.common.storage.exception.Stora geSnapshotNotFoundException: 110 [2019-07-29T03:00:07.672Z] ERROR pool-9540-thread-1 c.c.e.s.protection.storage.lifecycle.copy.StorageCopyWorker 1564369200036 null e=...serviceprovider.common.storage.exception.StorageSnapshotNot FoundException: 110 IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Initial Impact: Medium Additional Keywords: SPP, SPPlus, TS002539774
Local fix
Increase the retention or lower the replication/offload policy trigger time.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.4 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This problem is currently projected to be fixed IBM Spectrum * * Protect Plus level 10.1.4 222 and 10.1.5. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed by detecting the the absence of the snapshot and handling this error condition.
Temporary fix
Comments
APAR Information
APAR number
IT29907
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A14
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-08-08
Closed date
2019-11-14
Last modified date
2019-11-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024