Direct links to fixes
8.1.9.000-IBM-SPSRV-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxx86_64
8.1.9.000-IBM-SPOC-WindowsX64
8.1.9.000-IBM-SPCMS-WindowsX64
8.1.9.000-IBM-SPSRV-Linuxs390x
8.1.9.000-IBM-SPCMS-WindowsI32
8.1.9.000-IBM-SPOC-Linuxx86_64
8.1.9.000-IBM-SPCMS-Linuxx86_64
8.1.9.000-IBM-SPSRV-Linuxppc64le
8.1.9.000-IBM-SPOC-Linuxs390x
8.1.9.000-IBM-SPOC-LinuxPPC64le
8.1.9.000-IBM-SPSRV-AIX
8.1.9.000-IBM-SPOC-AIX
IBM Spectrum Protect Server V8.1 Fix Pack 8 (V8.1.9) Downloads
APAR status
Closed as program error.
Error description
Installing Spectrum Protect server 7.1.x or 8.1.x on Red Hat version 6 or 7, can result in an error reporting that the operating system version is not supported: Validation results: * [ERROR] IBM Tivoli Storage Manager server 7.1.7.20160907_1803 contains validation errors. 1. ERROR: The operating system where you are installing the product is not supported. For more information, see http://www.ibm.com/software/tivoli/products/storage-mgr/platform s.html. The server install will stop at this point. This error can be produced on a supported Red Hat version if: rpm -qa --queryformat '%{RELEASE}\n' redhat-release* | grep \\. fails to report the Red Hat version correctly, (it has been seen mainly when the command returns no results) thus the install fails, as it reports the operating system version is not supported. This is incorrect, and the error message should not indicate that the operating system is not supported, but should indicate that it was unable to determine operating system version, and still fail. Initial Impact: Medium IBM Spectrum Protect versions affected: Server 7.1.x and 8.1.x and higher on Red Hat Linux platform Keywords: TSM TS002245271 install fails error version os
Local fix
Engage Linux admins to assist in getting: "rpm -qa --queryformat '%{RELEASE}\n' redhat-release* | grep \\." to work correctly and report output.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.9. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: Linux. Platforms fixed: Linux.
Temporary fix
Comments
APAR Information
APAR number
IT29491
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-07-01
Closed date
2019-08-08
Last modified date
2019-08-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
14 February 2021