Fixes are available
APAR status
Closed as program error.
Error description
The user observed increased continuous CPU and also a somewhat correlating number of close-wait state connections to an FTP Server Frontside Handler.
Local fix
Problem summary
DataPower CPU might remain high if external FTP client failed to complete the TCP four-way-handshake termination to the FTP Front Protocol Handler.
Problem conclusion
Fix is available in 7.6.0.15 and 2018.4.1.6 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT28795
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-04-15
Closed date
2019-05-23
Last modified date
2019-05-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R760 PSY
UP
R770 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
27 September 2021