A fix is available
APAR status
Closed as program error.
Error description
SC upgrade from 5.2.17 to 5.3.0.1 fails at Device server component when OS locale is LANG=Ja_JP Error lax file ------------------------ 019-02-20 17:19:54.916+0900 INFO Trying to connect to the server. [echo] The data collector failed to connect to the server. The message logged by the data collector is: "2019-02-20 17:19:47.391 BPCCA0002E ·f·[·^·E·R···N·^·[··Ahttps://XXX.XXXX.japan.ibm.com:9551 ··X·g···[·W····T·[·r·X·················B". Check the connection information in setup.properties and server.properties under conf folder. 2019-02-20 17:19:54.916+0900 INFO The data collector failed to connect to the server. The message logged by the data collector is: "2019-02-20 17:19:47.391 BPCCA0002E ·f·[·^·E·R···N·^·[··Ahttps://XXX.XXXX.japan.ibm.com:9551 ··X·g···[·W····T·[·r·X·················B". Check the connection information in setup.properties and server.properties under conf folder. 2019-02-20 17:19:54.917+0900 ERROR StatusUpdater targetFinished org.apache.tools.ant.BuildException BPCIN0004E An error occurred during the installation of the Device server component. Review the log files in the /opt/IBM/TPC\logs directory for additional information. 2019-02-20 17:19:54.921+0900 INFO StatusUpdater targetFinished Target = install_dataCollector 2019-02-20 17:19:54.922+0900 ERROR StatusUpdater targetFinished org.apache.tools.ant.BuildException /opt/IBM/TPC/datacollector.bak does not exist.
Local fix
Change the OS Language
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control users upgrading a Japanese OS Spectrum * * Control * **************************************************************** * PROBLEM DESCRIPTION: * * Spectrum Control upgrade from 5.2.17 to 5.3.0.1 fails * * while upgrading the Device server component when * * the OS locale is LANG=Ja_JP * **************************************************************** * RECOMMENDATION: * * Bypass upgrading to 5.3.0.1, and upgrade instead to 5.3.4 or * * higher * ****************************************************************
Problem conclusion
IBM Spectrum Control 5.3.4 [ 5.3.4-IBM-SC ] ( release target September 2019 ) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT28793
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
52F
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-04-14
Closed date
2019-08-23
Last modified date
2019-08-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52F"}]
Document Information
Modified date:
24 June 2022