APAR status
Closed as program error.
Error description
Operations on the data mover on will end with: ANS1017E Session rejected: TCP/IP connection failure because they are using an admin port instead of the appropriate TCPport value. Platforms affected: Linux x86 Initial Impact: Low
Local fix
Got to affected dsm.sys on the data mover and change the TCPport option to the correct value.
Problem summary
**************************************************************** * USERS AFFECTED: * * Data Protection for VMware VEGUI versions 8.1.0, 8.1.2, * * 8.1.4, 8.1.6 and 8.1.7 running on Microsoft Windows x64 and * * Linux x86 platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * When using the Data Protection for VMware VEGUI * * configuration wizard, the sample opt files generated have * * the incorrect TCPPort value. Instead of using the client / * * server port it uses the administrative port number. If the * * ports happen to be the same (e.g. both 1500), then this * * problem is not seen. If they are different and the sample * * opt file is used, then this problem will be seen. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is * * currently projected to be fixed in level 8.1.8. Note that * * this information is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
Code changes were made to assign the correct port to the TCPPort option when generating the sample option files in the configuration wizard.
Temporary fix
To fix this manually: Find the correct port number by logging into the Spectrum Protect server and query the TCPPort value. Once the value is known, update the dsm.sys (e.g. /opt/tivoli/tsm/client/ba/bin/dsm.<prefix_nodename>.sys) for the failing data mover. Once the option file is updated, you must restart any running dsmcad services or active dsmc processes.
Comments
APAR Information
APAR number
IT28727
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-04-09
Closed date
2019-04-29
Last modified date
2019-04-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
VEGUI
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]
Document Information
Modified date:
13 February 2021