APAR status
Closed as program error.
Error description
During an IBM Spectrum Protect Plus clone restore the virtual machine is restored, but there is a failure reported on the vSnap during the cleanup of the volume. Below are the errors that are reported: Dismount snapshot copies: Failed to delete filesystem (SPP_1012_1542034331013_00_spp_1007_2102_166ec8afee2__ 166ec8b3f50_50_DS3500_DISK_POOL_1) cloned from snapshot (spp_1007_2102_4_166fbff2e35). Error = (StorageVolumeDestroyException). Dismount snapshot copies: Failed to delete filesystem (SPP_1012_1542034331013_00_spp_1007_2102_166ec8afee2__ 166ec8b3f50_50_DS3500_DISK_POOL_1). Exception (...serviceprovider.common.storage.exception. StorageVolumeDestroyException) reports: (Failed to delete storage Volume message :"Failed to delete volume: Command failed: zfs destroy -rf vpool1/fs8"type :"VolumeDeleteError") No selected item is recoverable. This is due the vSnap trying to destroy the volume, but it is reported as being busy. The following error can be see in the vSnap logs: ERROR pid-9667 vsnap.linux.system Ouput: ['umount: /vsnap/vpool5/fs23: target is busy.', '(In some cases useful info about processes that use', 'the device is found by lsof(8) or fuser(1))', "cannot unmount '/vsnap/vpool5/fs23': umount failed"] ERROR pid-9667 vsnap.api Traceback (most recent call Customer/L2 Diagnostics (If Applicable) N/A Initial Impact: Low Additional Keywords: TS001592224 SPP ISPP Clone Restore timeout ZFS
Local fix
Find the command that failed, and try and run the command from the command line of the vSnap server as root.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.2 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level 10.1.3 * * patch 1. and 10.1.4. Note that this is subject to change at * * the discretion of IBM. * ****************************************************************
Problem conclusion
A change was made in Spectrum Protect Plus 10.1.3 in which cleanup on vSnap happens asynchronously during a background process instead of synchronously during job execution. This prevents timing issues which can cause cleanup failures on vSnap.
Temporary fix
Comments
APAR Information
APAR number
IT27962
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A12
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-01
Closed date
2019-06-03
Last modified date
2019-06-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024