APAR status
Closed as program error.
Error description
The IBM Spectrum Protect HSM for Windows command 'dsmclc recall' crashes if submitted for a stub file that has no owner information saved in the reparse data. A trace message causes the crash in this case. Affected Products: IBM Spectrum Protect HSM for Windows versions 7.1.0.0 - 7.1.8.4, 8.1.0.0 - 8.1.6.0. Customer/L2 diagnostics: If the crash occurs, run the command dsmfileinfo -r for the stub file. The output displays the reparse data. The customer is impacted by this problem, if the owner field has no value. Initial Impact: Medium
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect HSM for Windows versions 7.1.0.0 - * * 7.1.8.4 and 8.1.0.0 - 8.1.6.0 * **************************************************************** * PROBLEM DESCRIPTION: * * For detailed description see ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed in interim fix * * version 7.1.8.5 and in version 8.1.7. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The problem has been fixed.
Temporary fix
Comments
APAR Information
APAR number
IT27269
Reported component name
TSM HSM FOR WIN
Reported component ID
5698ICNCL
Reported release
812
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-17
Closed date
2019-02-04
Last modified date
2019-02-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM HSM FOR WIN
Fixed component ID
5698ICNCL
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSATMW","label":"Tivoli Storage Manager HSM for Windows"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"812"}]
Document Information
Modified date:
13 February 2021