APAR status
Closed as program error.
Error description
When using a combined IBM Spectrum Protect Plus virtual VADP proxy and vSnap, HOTADD backups fail with: Backup of vm MyibmVM failed. Error: You do not have access rights to this file (evddk-13) While this error can occur in other situations, the problem in this APAR only occurs under the following conditions: 1 - VADP proxy and vSnap are installed on the same machine 2 - The machine must be a virtual machine. 3 - The HOTADD transport is being used. Versions affected: 10.1.1, 10.1.2 Keywords: TS001612267 SPP ISPP hot add
Local fix
Use the steps in the following document to resolve this: https://www-01.ibm.com/support/docview.wss?uid=ibm10795372
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.1 and 10.1.2 * **************************************************************** * PROBLEM DESCRIPTION: * * See error description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.3. Note that this is subject to change at the * * discretion of IBM. * * For deployments starting from versions 10.1.1 or 10.1.2 to * * version 10.1.3 or later follow procedure described in * * https://www.ibm.com/support/docview.wss?uid=ibm10795372. * ****************************************************************
Problem conclusion
In IBM Spectrum Protect Plus 10.1.1 and 10.1.2, the CentOS version was upgraded on the vSnap. The scsi controller on this appliance is not able to do hotadd. To resolve this issue, the scsi controller on the vSnap appliance needs to be updated to use a VMware Paravirtual controller. The scsi controller on the vSnap can be updated manually using the procedure described in link: http://www.ibm.com/support/docview.wss?uid=ibm10795372
Temporary fix
Comments
APAR Information
APAR number
IT27131
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A12
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-11-29
Closed date
2019-02-04
Last modified date
2019-02-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024