APAR status
Closed as program error.
Error description
When the SLA job runs, it attempts to backup a virtual machine that has been deleted from the environment. This results in the following errors in the SLA job log: Unable to get live virtual machine for myVirtualMachine Error: Did not find object with key: c3e95821120a17adc9875a2147fc934b Failed to get hypervisor volume for vm myVirtualMachine Unable to get live virtual machine for myVirtualMachine Error: Did not find object with key: c3e95821120a17adc9875a2147fc934b Finding virtual disks of virtual machines Failed to get virtual disks for myVirtualMachine Versions affected: 10.1.0,10.1.1, 10.1.2 Keywords: inventory TS001311778 SPP ISPP Plus
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.2 * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * This problem is currently projected to be fixed in IBM * * Spectrum Protect Plus levels 10.1.2.209, 10.1.3. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus Hypervisor inventory jobs runs a catalog condense operation at the end of its process to remove stale entries. This process relied on a successful inventory operation occurring at the vCener level. A failure in this process affected the condense operation resulting in the error description. The inventory operation has been made more resilient such that a full inventory at the vCenter is no longer required. The process is now more granular in that the inventory operates at the individual resource type level as opposed to the vCenter level.
Temporary fix
Comments
APAR Information
APAR number
IT26535
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-08
Closed date
2018-11-15
Last modified date
2018-11-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024