A fix is available
APAR status
Closed as program error.
Error description
There is a script placed in the C:\Program Files\IBM\SpectrumProtect\Framework\VEGUI directory called register_vcenter_extension.cmd which is used during installation to register a plugin on the machine to a vCenter. This script is failing in 8.1.6 with the following error in the retool.og or on the command line: Aug 01, 2018 1:58:50 PM com.ibm.tivoli.tsm.vmware.RegisterPlugin getThumbprint SEVERE: FFDC java.io.FileNotFoundException: nullIBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veProfile\res ources\security\key.jks (The system cannot find the path specified.)
Local fix
Move the file not being found "key.jks" to the old directory path and re-run the script. a. Copy key.jks from InstallDrive:\IBM\SpectrumProtect\webserver\usr\servers\veProfil e\resources\security\key.jks to InstallDrive:\IBM\tivoli\tsm\tdpvmware\webserver\usr\servers\veP rofile\resources\security\key.jks b. Open a command window and point it to the directory: InstallDrive:\Program Files\IBM\SpectrumProtect\Framework\VEGUI c. Run the register_vcenter_extension.cmd usage: register_vcenter_extension.cmd <vCenter Address> <vCenter UserID> <vCenter Password> <GUI Web Server Port> <Local Host Fully Qualified Domain Name or IP>
Problem summary
**************************************************************** * USERS AFFECTED: * * Data Protection for VMware GUI version 8.1.6 running on * * Microsoft Windows x64 platform * **************************************************************** * PROBLEM DESCRIPTION: * * The script register_vcenter_extension.cmd fails on Windows * * with a "The system cannot find the path specified" error. * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the Data Protection * * for VMware vSphere GUI version 8.1.6.1 and 8.1.7 on * * Microsoft Windows x64 platform * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The code was changed to update the path to reflect the new path created in 8.1.6 on Windows.
Temporary fix
Comments
APAR Information
APAR number
IT26474
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-01
Closed date
2018-11-08
Last modified date
2018-11-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R81W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
08 September 2021