APAR status
Closed as program error.
Error description
The Central Search page shows null when the dashboard is accessed over hostname and after adding additional Network-Interface-Card. Same works fine when the dashhbaord is accessed on the IP address. system.log and ui.log showed an exception as below. [2018-07-04 16:46:20.736] ERROR Get Exception, [2018-07-04 16:46:20.736] ERROR [1530737180736] javax.xml.transform.TransformerException: com.sterlingcommerce.woodstock.webx.xforms.plug.XLinkResolveExce ption: Could not resolve resource at uri: /ws/xrb/CentralSearch.xrb [2018-07-04 16:46:20.736] ERRORDTL [1530737180736]com.sterlingcommerce.woodstock.cs.common.transfor mer.TransformationException: javax.xml.transform.TransformerException: com.sterlingcommerce.woodstock.webx.xforms.plug.XLinkResolveExce ption: Could not resolve resource at uri: /ws/xrb/CentralSearch.xrb at com.sterlingcommerce.woodstock.cs.common.transformer.XFormTransf ormer.transform(XFormTransformer.java:324) at com.sterlingcommerce.woodstock.cs.ui.jspbean.ProcessXFormBean.ge tHTML(ProcessXFormBean.java:305) at org.apache.jsp.jsp.displayxform_jsp._jspService(org.apache.jsp.j sp.displayxform_jsp:81) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:9 7) at javax.servlet.http.HttpServlet.service(HttpServlet.java:806) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWr apper.java:332) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.j ava:314) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264 ) at javax.servlet.http.HttpServlet.service(HttpServlet.java:806) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.jav a:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.j ava:401) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandle r.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.j ava:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.j ava:768) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java :450) at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:329 ) at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126 ) at com.sterlingcommerce.woodstock.ui.servlet.ServletBase.gotoPage(S ervletBase.java:
Local fix
None STRRTC 571834 KK/KK
Problem summary
Users Affected: All Problem Description: The Central Search page shows null when accessed over hostname although the DNS name exists in ASISslCert. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Provided a new customer override property, ui.alternate_url_prefix, that allows for an alternative URL to be used if the URL with host name fails. For example, ui.alternate_url_prefix=http://hostname_or_IP.company.com:24600. Delivered In: 5020603_9
Temporary fix
Comments
APAR Information
APAR number
IT26271
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-12
Closed date
2019-01-11
Last modified date
2019-01-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
23 January 2019