APAR status
Closed as program error.
Error description
Queue manager does not start at its preferred location. Stopping and then starting the queue manager brings the queue manager up on the secondary appliance. Other HA queue managers are shown to be running as expected. The clearhapreferred and sethapreferred commands do not help to resolve the issue. The status of the queue manager is as below: On the primary appliance: mqa(mqcli)# status QM1 QM(QM1) Status(Running elsewhere) HA role: Secondary HA status: Normal HA control: Enabled HA preferred location: This appliance On the secondary appliance: mqa(mqcli)# status QM1 QM(QM1) Status(Running) CPU: 0.00% Memory: 300MB Queue manager file system: 6699MB used, 63.0GB allocated [10%] HA role: Primary HA status: Normal HA control: Enabled HA preferred location: Other appliance dsphagrp shows online/online from both appliances: mqa(mqcli)# dsphagrp This Appliance: Online Appliance mqappl1: Online mqa(mqcli)# dsphagrp This Appliance: Online Appliance mqappl2: Online
Local fix
Problem summary
**************************************************************** USERS AFFECTED: IBM MQ Appliance 9.1 users Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: If the HA queue manager resource enters a failed state then it needs to be cleaned up during queue manager start up. However, failed actions were not detected correctly in this scenario and the queue manager failed to start.
Problem conclusion
The code has been modified to detect failures and recover from the failures during HA queue manager startup. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v9.1 CD 9.1.2 v9.1 LTS 9.1.0.2 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT26266
Reported component name
IBM MQ APPL M20
Reported component ID
5725Z0900
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-12
Closed date
2019-01-03
Last modified date
2019-01-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
IBM MQ APPL M20
Fixed component ID
5725Z0900
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]
Document Information
Modified date:
03 January 2019