IT25944: The IBM MQ reporting service fails to register with an ICP metering endpoint

9.1.0.0-IBM-MQ-LinuxX64-LAIT25944
9.1.0.0-IBM-MQ-LinuxPPCLE64-LAIT25944
9.1.0.0-IBM-MQ-Linux_z64-LAIT25944

APAR status

• Closed as program error.

Error description

• The IBM MQ reporting service attempts to connect to the ICP
  metering endpoint but fails to authenticate even if the
  specified API key is valid.
  
  One of the following errors is
  written to the queue manager error logs:
  
  AMQ5059: The queue manager failed to register with the
  configured IBM Cloud Product Insights service.
  
  AMQ5060: The queue manager failed to upload usage statistics to
  the configured IBM Cloud Product Insights service.
  

Local fix

• No local fix or workaround is available.
  

Problem summary

• ****************************************************************
  USERS AFFECTED:
  Any user who has configured MQ to connect to the ICP metering
  service endpoint.
  
  
  Platforms affected:
  Linux on x86-64, Linux on zSeries, Linux on Power, Linux on S390
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  The MQ queue manager did not correctly interact with the ICP
  metering service API. This meant that after configuring MQ to
  connect to the ICP metering service, the queue manager failed to
  register with the service or to report periodic usage
  information. Additionally, it was observed that on some systems
  where MQ was running outside of a container, the number of cores
  reported was inaccurate.
  

Problem conclusion

• The fix corrects the queue manager's invocation of the necessary
  APIs to register and record usage with the ICP metering service.
  It also resolves the issue of inaccurate core reporting in
  non-container environments.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v9.1 CD    9.1.1
  v9.1 LTS   9.1.0.1
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IBM MQ BASE MP

• Fixed component ID

  5724H7271

Applicable component levels

• R910 PSY

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