APAR status
Closed as program error.
Error description
IBM Spectrum Control is unable to configure Cloud Object Storage to SC GUI. Error message: BPCUI0056E Cannot connect to the storage system or cluster. Trying add /configure COS system to Spectrum Control has failed with the error in SC GUI "BPCUI0056E Cannot connect to the storage system or cluster." The underlying error in the trace files under SC Device Server, TestConnection_ExternalProcess.log shows < HWNEP0304E Cannot connect to IBM Cloud Object Storage > and the exceptions is "java.security.cert.CertificateException: No subject alternative names matching IP address found". That error can occur in some scenarios as identified below : - the hostname or IP address in the COS Manager certificate doesn't match the resolved DNS name in the SC code, hence certificate is not accepted and the connection failed - the DNS server returns two entries for the COS hostname while only one is expected in SC - the resolved COS's hostname or IP address in Spectrum Control is the shortname not the FQDN in the certificate EXPECTED RESULT: SC should handle the IP address / hostname of the COS and matches with the one in the COS Manager server side certificate
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users attempting to configure * * Cloud Object Storage * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Spectrum Control is unable to configure Cloud Object * * Storage * * and fails with an error message. * * * * Trying to add / configure Cloud Object Storage (COS) system * * in * * Spectrum Control fails with the error: * * "BPCUI0056E Cannot connect to the storage system or * * cluster." * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.3.0 | 5.3.0-IBM-SC (release target Aug 2018) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT25664
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
529
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-07-12
Closed date
2018-08-02
Last modified date
2018-08-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"529"}]
Document Information
Modified date:
24 June 2022