A fix is available
APAR status
Closed as program error.
Error description
A restore vm command using -vmname=<new_vm_name> option fails with ANS9365E RC=2329 vmvisdk.cpp (6766), when the target VMware VM is using manually assigned MAC address, as below: ------ Protect> restore vm <vm_name> -vmname=<new_vm_name> ...... ......... ANS9365E VMware vStorrage API error for virtual machine '<vm_name>'. IBM Spectrum Protect Function name : CreateVM_USCORETask IBM Spectrum Protect File : ..\..\common\vm\vmvisdk.cpp (6766) API Return code : 2329 API Error message : ANS2523E The virtual machine named <new_vm_name> cannot not be restored to the same configuration it had when it was backed up. IBM Spectrum Protect will reconfigure the virtual machine to include only the most essential configuration information and retry the restore operation. ------ When IBM Spectrum Protect for Virtual Environments Data Protection for VMware tries to restore a VM to a new name, it automatically clears MAC addresses for all NICs. But it does not change addressType (manual or automatic). As result, in this case, the addressType is manual and VMware rejects creating VM with manual address type and no MAC address specified. Tivoli Storage Manager Versions affected: IBM Spectrum Protect for Virtual Environments Data Protection for VMware version 8.1.4 or higher on Windows and Linux. Initial Impact: Middle Additional Keywords: TSM, TS001057108
Local fix
Use testflag VMRESTORE_SKIP_CLEAR_NIC_MAC_ADDRESS to skip clearing MAC address.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect for Virtual Environments Data * * Protection for VMware versions 8.1.4 and 8.1.6 running on * * all Microsoft Windows x64 and Linux x86 platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the Data Protection * * for VMware Data Mover version 8.1.7 on Windows x64 and Linux * * x86 platforms. * * Note 1: This is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Manually assigned MAC address is now correctly handled during restore.
Temporary fix
Comments
APAR Information
APAR number
IT25555
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-07-04
Closed date
2018-08-02
Last modified date
2018-08-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R81W PSY
UP
R81L PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
09 September 2021