A fix is available
APAR status
Closed as documentation error.
Error description
Backups can fail with the following messages if network ports are not configured correctly: 'Backup of vm <VM_Name> failed. Error: You do not have access rights to this file (evddk-13)' 'Unprotected vm: <VM_Name> [You do not have access rights to this file (evddk-13)]' The messages are misleading and need to be corrected to indicate this is a network issue and not a permissions issue. Versions Affected: 10.1.0, 10.1.1 Initial Impact: Low Additional Keywords: IBM Spectrum Protect TS000847186 Internal additional information: SPP-112 SPP-2617
Local fix
Local Fix: Confirm all ports listed in current version of the product documentation are open and configured correctly.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.1.* * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. * * This problem is projected to be resolved in level 10.1.2. * ****************************************************************
Problem conclusion
Documentation in User's Guide and Knowledge Center have been revised to include all port requirement. User should configure ports in accordance with the product documentation.
Temporary fix
Comments
APAR Information
APAR number
IT25503
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A11
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-07-02
Closed date
2018-07-23
Last modified date
2018-07-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024