Direct links to fixes
8.1.1.300-IBM-SPSRV-AIX
8.1.1.300-IBM-SPSRV-Linuxppc64le
8.1.1.300-IBM-SPSRV-Linuxs390x
8.1.1.300-IBM-SPSRV-Linuxx86_64
8.1.1.300-IBM-SPSRV-WindowsX64
8.1.6.000-IBM-SPSRV-AIX
8.1.6.000-IBM-SPSRV-Linuxppc64le
8.1.6.000-IBM-SPSRV-Linuxs390x
8.1.6.000-IBM-SPSRV-Linuxx86_64
8.1.6.000-IBM-SPSRV-WindowsX64
8.1.6.000-IBM-SPOC-AIX
8.1.6.000-IBM-SPOC-LinuxPPC64le
8.1.6.000-IBM-SPOC-Linuxs390x
8.1.6.000-IBM-SPOC-Linuxx86_64
8.1.6.000-IBM-SPOC-WindowsX64
8.1.6.000-IBM-SPCMS-Linuxx86_64
8.1.6.000-IBM-SPCMS-WindowsI32
8.1.6.000-IBM-SPCMS-WindowsX64
8.1.6.100-IBM-SPSRV-Linuxppc64le
8.1.6.100-IBM-SPSRV-AIX
8.1.6.100-IBM-SPSRV-Linuxs390x
8.1.6.100-IBM-SPSRV-Linuxx86_64
8.1.6.100-IBM-SPSRV-WindowsX64
7.1.7.500-TIV-TSMSRV-AIX
7.1.7.500-TIV-TSMSRV-HP-UX
7.1.7.500-TIV-TSMSRV-Linuxppc64
7.1.7.500-TIV-TSMSRV-Linuxs390x
7.1.7.500-TIV-TSMSRV-Linuxx86_64
7.1.7.500-TIV-TSMSRV-SolarisSPARC
7.1.7.500-TIV-TSMSRV-WIN
7.1.10.000-TIV-TSMSRV-AIX
7.1.10.000-TIV-TSMSRV-HP-UX
7.1.10.000-TIV-TSMSRV-Linuxppc64
7.1.10.000-TIV-TSMSRV-Linuxs390x
7.1.10.000-TIV-TSMSRV-Linuxx86_64
7.1.10.000-TIV-TSMSRV-SolarisSPARC
7.1.10.000-TIV-TSMSRV-WIN
IBM Spectrum Protect Server V8.1.1.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack 6 (V8.1.6) Downloads
IBM Spectrum Protect Server V8.1.6.X interim fix downloads
IBM Spectrum Protect Server V7.1.7.X interim fix downloads
IBM Spectrum Protect Server V7.1 Fix Pack 10 (7.1.10.000) Downloads
APAR status
Closed as program error.
Error description
The IBM Spectrum Protect server can crash when trying to restore data from a cloud container with encryption enabled. This occurs due to client compression being enabled during the backup. The compression can cause the extent size to be larger than what was planned for at the time of the restore. During the restore, the I/O buffer is not large enough to accommodate the size of the extent and causes the server to crash. Spectrum Protect and Tivoli Storage Manager Versions Affected: Servers 7.1.7 and higher, 8.1.0 and higher Customer/L2 Diagnostics (If Applicable) The following call stack is seen in the core file: masterSynchSignalHandler () _int_malloc () from /lib64/libc.so.6 malloc () from /lib64/libc.so.6 pkAllocTracked () at pkmemory.c:536 SdAsyncReadChunk () at sdio.c:4334 SdAsyncRead () at sdio.c:4097 AsyncReadThread () at sdprodcon.c:2951 PcConsumerThread () at prodcons.c:649 StartThread () at pkthread.c:4016 To determine the extents that are impacted during the restore the following SQL: db2 connect to tsmdb1 db2 set schema tsmdb1 db2 "select poolname, poolid from ss_pools" db2 "select count from sd_all_chunks where length>4096000 and poolid=<cloud pool id> and bitand(flags, 8)=8" NOTE: Use the first select to get the <cloud pool id> for the second select. Initial Impact: Medium Additional Keywords: Crash TSM ENCRYPTION ENCRYPT COMPRESSION
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.10 and 8.1.6. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms for reported release: AIX, Solaris, Linux, and Windows. Platforms fixed: AIX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT24995
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-05-09
Closed date
2018-05-17
Last modified date
2018-05-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
06 September 2023