A fix is available
APAR status
Closed as program error.
Error description
In some situations, such as when a volume mount point has been deleted and is still in the Windows Recycle Bin, the ANS1071E message will be issued and report '(Drive Not Available)' when the volume mount point name should be returned instead. Tivoli Storage Manager Versions Affected: All 71 and 81 versions on Windows Initial Impact: Low Additional Keywords: TSM Tivoli Storage Manager IBM Spectrum Protect
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Backup-archive client versions 6.3, 6.4, 7.1 and 8.1 running * * on all Microsoft Windows platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the IBM Spectrum * * Protect Backup-Archive Client version 8.1.4 on all Microsoft * * Windows platforms. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The client has been fixed so in the case of an inaccessible volume mount point the client will indicate the real volume mount point name in the ANS1071E message instead of the empty '(Drive Not Available)'.
Temporary fix
Comments
APAR Information
APAR number
IT22380
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-09-22
Closed date
2017-10-18
Last modified date
2017-10-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmc
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R81W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022