IBM Support

IT21533: LARGE NUMBER OF ERRORS ARE FOUND IN THE SYSTEM LOG FILES AFTER UPGRADE TO IBM STERLING B2B INTEGRATOR V5020602

Direct links to fixes

iSeries_Media_5020602_6.zip
iSeries_Media_5020602_6.zip
Media_IM_5020602_6
Media_IM_5020602_6

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APAR status

  • Closed as program error.

Error description

  • Large number of errors are found in the system log files after
upgrade to IBM Sterling B2B Integrator V5020602 for all four
nodes:

[2016-10-19 00:04:02.42] ERROR 000310040244
UTIL.CACHE.ERR_UserLoader_verifyKey1 UserLoader.verifyKey():
key is not String
[2016-10-19 00:04:02.42] ERROR 000310080010
UTIL.FRAME_CACHE.ERR_CacheManager_get CacheManager.get could
not verify the key: null . Returning null.

Local fix

  • STRRTC - 519501
PC / PC
Circumvention: None

Problem summary

  • Users Affected:
All

Problem Description:
Large number of errors are found in the system log files after
upgrade to IBM Sterling B2B Integrator V5020602.


Platforms Affected:
All

Problem conclusion

  • Resolution Summary:

A code fix is provided.

Delivered In:
5020602_6
5020603_6
5020500_19

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT21533
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-07-20
    • 

  • Closed date
    2018-05-24
    • 

  • Last modified date
    2018-09-11
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 September 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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