APAR status
Closed as program error.
Error description
The IBM Spectrum Control probe may fail against Spectrum Scale 4.2.2 with error: HWNEP0129E The operation failed because the device returned unexpected values. Looking in the /opt/ibm/tpc/device/log/epm/.../ep_trace.txt 2017-06-07 15:13:57.275+0200 Finished executing command: /usr/lpp/mmfs/bin/mmdsh -N TEST-hs.gpfs.net /lib/udev/scsi_id --whitelisted rg_TEST_hs_Data_4AD com.ibm.tpc.ep.elastic.ELASTICProvider getSCSI_IDforDevOutput EP-SubJob:SYSTEM.gpfs.net-459 2017-06-07 15:13:57.275+0200 com.ibm.tpc.ep.base.EPHdlrRunException: Command execution failed: /usr/lpp/mmfs/bin/mmdsh -N TEST-hs.gpfs.net /lib/udev/scsi_id --whitelisted rg_TEST_hs_Data_4AD, Error code:1, Error output: at com.ibm.tpc.ep.elastic.ELASTICProvider.handleSudoAndGenericError (ELASTICProvider.java:132) at com.ibm.tpc.ep.elastic.ELASTICProvider.getSCSI_IDforDevOutput(EL ASTICProvider.java:1220) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.getNSDDiskMapping(EL ASTICNAPIDiscovery.java:1641) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.addExternalStorageTo NSDInfo(ELASTICNAPIDiscovery.java:1621) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectResources(ELA STICNAPIDiscovery.java:1194) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.runProbe(ELASTICNAPI Discovery.java:625) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectData(ELASTICN APIDiscovery.java:870) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.run(ELASTICNAPIDisco very.java:449) at com.ibm.tpc.ep.base.EPLauncher$SubJobThread.run(EPLauncher.java: 189) com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery buildNSDDiskMapping EP-SubJob: SYSTEM.gpfs.net-459 2017-06-07 15:13:57.281+0200 com.ibm.tpc.common.api.napi.NAPIConnectionException: rc = 30, msg = An error occured during parsing external process outputfile: More fields received as defined in the header: rg_TEST1_hs_Data_4AD 2D1212121212121 rg_TEST1_hs_Data_4AD TEST1-hs.gpfs.net vdisk server at com.ibm.tpc.ep.elastic.common.ELASTICCLIOutputParser.parseFields ToListGenericDelimiterBased(ELASTICCLIOutputParser.java:120) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectResources(ELA STICNAPIDiscovery.java:1197) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.runProbe(ELASTICNAPI Discovery.java:625) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.collectData(ELASTICN APIDiscovery.java:870) at com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery.run(ELASTICNAPIDisco very.java:449) at com.ibm.tpc.ep.base.EPLauncher$SubJobThread.run(EPLauncher.java: 189) com.ibm.tpc.ep.elastic.ELASTICNAPIDiscovery run() EP-SubJob: SYSTEM.gpfs.net-459
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users monitoring IBM Spectrum * * Scale device * **************************************************************** * PROBLEM DESCRIPTION: * * The IBM Spectrum Control probe may fail against Spectrum * * Scale 4.2.2 or 4.2.3 with error: * * HWNEP0129E The operation failed because the device returned * * unexpected values. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0015 - August 2017 Fixed in IBM Spectrum Control 5.2.15 http://www.ibm.com/support/docview.wss?&uid=swg21320822
Temporary fix
Comments
APAR Information
APAR number
IT21385
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
52D
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-07-11
Closed date
2017-09-20
Last modified date
2017-09-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R52E PSY
UP
R52D PSY
UP
R52E PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"52D","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
23 March 2022