Fixes are available
APAR status
Closed as program error.
Error description
Under certain circumstances (in case of an unrecoverable database file corruption) the IBM Spectrum Protect client can report the following error: ANS0361I DIAG: dbOpen(): Error opening database '/opt/tivoli/tsm/client/ba/bin/TSMDEDUPDB_CLIENT_CLIENTTST.DB', openBtDb(): rc=228 . and as result it does not automatically recreate the deduplication cache db. The backup then continues without the deduplication feature Customer/L2 Diagnostics: Tivoli Storage Manager Versions Affected: All IBM Spectrum Protect Client v7 and v8 on all supported platforms Initial Impact: Low Additional Keywords: dedupcachedb deduplication ans0361i 228 openBtDb() tsm
Local fix
Delete the corrupted deduplication cache db and run a new backup for creating a new one.
Problem summary
**************************************************************** * USERS AFFECTED: * * Tivoli Storage Manager backup-archive client version 7.1 and * * Spectrum Protect backup-archive client version 8.1 users on * * all platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 8.1.4. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Background: a customer expects the deduplication cache file to be restored automatically by Spectrum Protect client in case of an unrecoverable corruption. Problem: the automatic database restoration is not happening for all corruption types. The backup-archive client issues an DIAG error message into the log file at each start. Fix: the algorithm has been changed in order to support all possible cases of corruption and automatically restore the database.
Temporary fix
Comments
APAR Information
APAR number
IT21172
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-26
Closed date
2017-09-27
Last modified date
2018-07-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
dsmc
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R81L PSY
UP
R81A PSY
UP
R81S PSY
UP
R81H PSY
UP
R81W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022