Fixes are available
APAR status
Closed as program error.
Error description
Existing SMTP connection information is removed during upgrade when test connection fails. Attempts to manually update the missing information fails due to connection test failing. GEN0332E Unable to connect to host xxxxxxxxxxxxxxxx, port 25 Attempts to send a test email fail with: Gen0355E Unable to send test email message to <host> . Test fails due to hardcoded ibm email address which will not exist in customer environments. RECREATE STEPS: Prior to running upgrade to 5.2.11 ensure a working SMTP configuration exists. ________________________________________________________________ ______ DB2 Version used for Server: 10.5.x The defect is against component: 5608TPCA0 Server/Manager build/release (TPC): 5.2.11 Agent build/release (TPC): Server/Manager (OS): AIX, Linux Agent (OS): ________________________________________________________________ ______ Problem as described by customer: SMTP configuration is missing and no email are being sent by the Alert server. Initial customer impact (low/med/high):med
Local fix
Contact Support or apply next Fixpack when available.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users with email server config * * upgrading to 5.2.11 * **************************************************************** * PROBLEM DESCRIPTION: * * The e-mail configuration was removed when upgrading to * * 5.2.11 * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0012 - target November 2016 Fixed in IBM Spectrum Control 5.2.12. http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT17420
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
52B
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-07
Closed date
2016-10-12
Last modified date
2016-10-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
R52A PSY
UP
R527 PSY
UP
R528 PSY
UP
R529 PSY
UP
R52B PSY
UP
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Document Information
Modified date:
23 March 2022