Fixes are available
APAR status
Closed as program error.
Error description
During installation of the Recovery Agent (no other Data Protection for VMware components) on a Linux host, installation can give an error message in the console install output while the product actually is successfully installed as seen in the logs. The issue was first seen in a RHEL 6.6 environment, but can happen on other Linux versions as well. Customer/L2 Diagnostics: The console output shows the install is OK for the DE install part and prerequisites checks. When actually installing, the following error will be reported: Linux user created failed -------------------------- Problems were encountered when creating Linux user which will be used to save the configuration files under the user's home directory. Installation failed. then the install does end with a success message : Review this information before you proceed. ------------------------------------------- The installation process completed successfully. ... PRESS <ENTER> TO EXIT THE INSTALLER: ================================================================ ===== Installation Complete --------------------- You successfully installed Data Protection for VMware. The issue is caused by installation rule set for the product. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager for Virtual Environment - Data Protection for VMware 7.1.6.0 on Linux | MDVREGR 5698TVEVM 7.1.6.0 | Initial Impact: Medium Additional Keywords: TSM, TDP, VE
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Tivoli Storage Manager for Virtual Environments component * * Data Protection for VMware version 7.1.6 running on Linux * * x86 platforms * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in 7.1.6.3. Note that the information * * is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
The installer in text mode do not handle the pop-up warning well. This is now resolved.
Temporary fix
Comments
APAR Information
APAR number
IT16638
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-08-17
Closed date
2016-09-02
Last modified date
2016-09-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Install
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R71L PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022