Fixes are available
APAR status
Closed as program error.
Error description
The probes fails due to a property called "expirationtimeout" is assigned with a 'not-applicable' value instead 'disabled' or 'int' value. Probe Results: 2016-06-14 05:30:19.360-0700 HWNEP0002E Log/output file, <device>_output.txt, not found or failed to load. 2016-06-14 05:30:19.766-0700 HWN021709I Collection for storage system <device> completed. 2016-06-14 05:30:19.954-0700 BTADS0001I Discover Process with Device Server RUN ID <value> and Job ID <value> is complete with Status= 4 , Return Code= 8. In dmSVCTrace.log the following error appear : java.lang.NumberFormatException: For input string: "not-applicable" RECREATE STEPS: Run probe to target v7k storage device and view results. ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPCA0 Server/Manager build/release (TPC): 5.2.9 Agent build/release (TPC): N/A Server/Manager (OS): WIN2012-R2 Agent (OS): N/A ________________________________________________________________ Problem as described by customer: Unable to Probe v7k. Initial customer impact (low/med/high): med
Local fix
Contact Support
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control 5.2.x users monitoring Storwize V7000 * * storage systems * **************************************************************** * PROBLEM DESCRIPTION: * * Probe failes with HWNEP0002E. See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0012 - target November 2016 Fixed in IBM Spectrum Control 5.2.12. http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT15716
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
529
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-06-21
Closed date
2016-09-26
Last modified date
2016-09-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DISK
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
R529 PSY
UP
R52A PSY
UP
R52B PSY
UP
R528 PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"529"}]
Document Information
Modified date:
25 September 2021