APAR status
Closed as program error.
Error description
Running dmpmqcfg -a locally against a queue manager fails with error: "MQSC timed out waiting for a response from the command server" The command server is confirmed running, but the issue still occurs. The root cause of the problem was that the MQXR listener had not been started. The error message that was output should have mentioned this, and then the user would have known what was causing the issue.
Local fix
Ensure the MQXR service is started per the product documentation at: http://www.ibm.com/support/knowledgecenter/SSFKSJ_8.0.0/com.ibm. mq.ref.adm.doc/q083160_.html
Problem summary
**************************************************************** USERS AFFECTED: This problem only happens when the queue manager is MQXR component has been installed, and the queue named SYSTEM.MQXR.COMMAND.QUEUE exists but the MQXR listener is not running to service this queue. Platforms affected: MultiPlatform **************************************************************** PROBLEM DESCRIPTION: The error being output was AMQ8416 "MQSC timed out waiting for a response from the command server." It should have been AMQ8486 "The Telemetry Service 'SYSTEM.MQXR.SERVICE' is not running."
Problem conclusion
The error message in this case is now AMQ8486 "The Telemetry Service 'SYSTEM.MQXR.SERVICE' is not running." A small correction is also made to the AMQ5703 error message, to include a mention of the object type "mqttchl" which can validly be used with dmpmqcfg. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v8.0 8.0.0.6 v9.0 CD 9.0.4 v9.0 LTS 9.0.0.1 The latest available maintenance can be obtained from 'WebSphere MQ Recommended Fixes' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037 If the maintenance level is not yet available information on its planned availability can be found in 'WebSphere MQ Planned Maintenance Release Dates' http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT14417
Reported component name
WMQ BASE MULTIP
Reported component ID
5724H7251
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-03-22
Closed date
2016-07-29
Last modified date
2017-06-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WMQ BASE MULTIP
Fixed component ID
5724H7251
Applicable component levels
R800 PSY
UP
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Document Information
Modified date:
01 June 2017