Direct links to fixes
PCOMM_60170_DocumentAdminAids
PCOMM_60170_JAP_RefreshPack
PCOMM_60170_MLS_RefreshPack
PCOMM_60170_KOR_RefreshPack
PCOMM_60170_CHT_RefreshPack
PCOMM_60170_CHS_RefreshPack
PCOMM_12001_MLS
PCOMM_12001_English
PCOMM_12001_Japanese
PCOMM_12001_Korean
PCOMM_12001_TraditionalChinese
PCOMM_12001_SimplifiedChinese
IBM Personal Communications 12.0.0.1
Personal Communications 6.0.17
APAR status
Closed as program error.
Error description
User recently migrated to 6.0.10 and now sees known issue in APAR IT03987: PCOM: SESSIONS HANG ON CITRIX XENAPP 6.5 ENVIRONMENT.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of IBM Personal Communications 6.0.5 and above. * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Personal Communications 6.0.5 and above users may * * experience emulator sessions hang / freeze. * **************************************************************** * RECOMMENDATION: * **************************************************************** IBM Personal Communications 6.0.5 and above may experience emulator sessions hang / freeze. There is no specific pattern that leads to the problem. However, this symptom is noticed on systems under heavy load, such as WTS environments and other virtualization environments such as Citrix Server environment, where large number of emulator sessions are opened.
Problem conclusion
APAR IC82520, fixed in Refresh Pack 6.0.5, has been found to be the root cause of the problem. The APAR fix contained code changes to address emulator session hang when multiple sessions (.bch) were opened using PCSBAT.EXE. The fix included changes to PCSWS.EXE, PCSWSAPI.DLL and PCSAPI32.DLL to check and kill a stand-alone PCSCM.EXE process during PCOMSTOP /ALL function. PCSWS.EXE is being changed to remove the fix from APAR IC82520 as the code changes are not needed. Other issues found with PCSBAT.EXE will be addressed in a separate APAR. Fix scheduled for PCOM 6.0.17 Refresh Pack and 12.0.0.1 Fix Pack
Temporary fix
Comments
APAR Information
APAR number
IT13696
Reported component name
PCOMM V5 COMBO-
Reported component ID
5639I7000
Reported release
600
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-02-09
Closed date
2016-04-27
Last modified date
2016-05-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
PCOMM V5 COMBO-
Fixed component ID
5639I7000
Applicable component levels
R60G PSN
UP
[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0"}]
Document Information
Modified date:
26 September 2021