Direct links to fixes
APAR status
Closed as program error.
Error description
With server version 7.1.3.x and using encrypted cloud-container storage pools, running "dsmserv -u user_name -i instance_dir runfile=file_name" will generate following errors related to 'dsmserv.pwd': ANR2100I Activity log process has started. ANR2097E Unable to retrieve the master encryption key from the server password file, dsmserv.pwd. ANR8578E The IBM Tivoli Storage Manager database does not have a password for the SSL key-ring file. ANR4536E File IBM_ProcessorValueUnitTable.xml could not be found or opened for read access. ANR4726I The NAS-NDMP support module has been loaded. ANR1794W TSM SAN discovery is disabled by options. ANR2251S The ACCESS setting for storage pool CLOUD__CONTAINER_ENCRYPTION_POOL was changed from READWRITE to UNAVAILABLE. The pool is enabled for encryption, but the master encryption key for the server is not available. ANR2560I Schedule manager started. Most operations will succeed from the runfile file_name command set, but anything that needs to deal with an encrypted cloud-container storage pool will potentially have problems due to the fact that server will have marked them as unavailable. Afterwards, dsmserv can be restarted normally. This only affects the 'runfile' option of dsmserv. Tivoli Storage Manager Server Versions Affected: 7.1.3.x on all supported platforms Initial Impact: Medium Additional Keywords: spectrum protect TSM encryption master runfile
Local fix
On restart, update any cloud-container storage pools to access=readwrite. This will not prevent the ANR2097E error sequence when using 'runfile' option, but make the storage pools available again for use.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.5. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT12687
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-12-09
Closed date
2015-12-11
Last modified date
2015-12-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023