Direct links to fixes
7.1.5.000-TIV-TSMSRV-AIX
7.1.5.000-TIV-TSMSRV-HP-UX
7.1.5.000-TIV-TSMSRV-Linuxppc64
7.1.5.000-TIV-TSMSRV-Linuxs390x
7.1.5.000-TIV-TSMSRV-Linuxx86_64
7.1.5.000-TIV-TSMSRV-SolarisSPARC
7.1.5.000-TIV-TSMSRV-WIN
6.3.6.000-TIV-TSMALL-Linuxx86_64
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Linux
IBM Spectrum Protect Server V7.1 Fix Pack 5 (7.1.5.000) Downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
When a tape drive experiences an errno 50 ENOCONNECT failure, an AIX Tivoli Storage Manager server will immediately fail the client backup session using that drive. An example of the error received is as follows: 11/22/15 06:59:24 ANR8311E An I/O error occurred while accessing drive IBMDRV0 (/dev/rmt0) for WRITE operation, errno = 50, rc = 2863. On non-AIX platforms, the Tivoli Storage Manager server will enter error recovery for a similar error and attempt to find a working drive for the backup session. The Server will continue to loop through this retry logic up until the RESOURCETIMEOUT value specified on the Server. The AIX platform should use the same retry logic as other platforms and not immediately fail the backup when ENOCONNECT is received for a particular drive. Customer/L2 Diagnostics: None. Initial Impact: Medium Tivoli Storage Manager Versions Affected: All supported Tivoli Storage Manager servers on AIX. Additional Keywords: TSM ANR8311E ERRNO 50 ENOCONNECT DRIVE WRITE FAILURE RETRY ERROR FAIL FAILS SCHED SCHEDULED SPECTRUM PROTECT CLIENT BACKUP
Local fix
Restart the client backup after resolving any tape device errors.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is projected * * to be fixed in levels 6.3.6 and 7.1.5. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX.
Temporary fix
Comments
APAR Information
APAR number
IT12435
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-25
Closed date
2015-12-07
Last modified date
2015-12-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
Document Information
Modified date:
28 August 2023