Direct links to fixes
APAR status
Closed as program error.
Error description
In most cases Tivoli Storage Manager prevents attempts to start multiple dsmserv processes for the same instance simultaneously. When dsmserv insertdb is running, additional dsmserv processes are not prevented and attempting to start a second dsmserv process can cause dsmserv insertdb to fail. The dsmserv insertdb failure may resemble the following: ANR0171I tbrsql.c(1446): Error detected on 2:4, database in evaluation mode When the error occurs during the "update phase" of INSERTDB, errors like the following may also be seen: ANR1524I INSERTDB: Beginning database update phase. ANR0171I tbrsql.c(1446): Error detected on 2:4, database in evaluation mode. ANR9999D_4127647571 UpdateInventory (tbinsert.c:8485) Thread<1>: Error 4522 from inventory update SQL for table Table.Name. After the upgrade process fails at the database insertion step, restarting the process will likely result in errors. The following documentation has the recommended steps to resolve the problem: Database insertion phase: problems with restarting the upgrade process http://www-01.ibm.com/support/knowledgecenter/SSGSG7_7.1.1/ com.ibm.itsm.srv.upgrd.doc/ts_srv_upgrd_restartupgrd.html Tivoli Storage Manager Versions Affected: Tivoli Storage Manager servers 7.1 and higher Initial Impact: Medium Additional keywords: TSM dsmserv insertdb dsmserv.v6lock IC83606
Local fix
Do not start a second dsmserv process while dsmserv insertdb is running.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.5. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, and Linux
Temporary fix
Comments
APAR Information
APAR number
IT12228
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71H
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-11-11
Closed date
2015-11-16
Last modified date
2015-12-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
28 August 2023