Fixes are available
APAR status
Closed as program error.
Error description
During IBM Tivoli Storage Manager (TSM) backup or archive operations using client-side deduplication, if the operation fails with 'ANS1311E Server out of data storage space', under certain conditions the backup or archive of the next file will be reported as successful by the TSM client or TSM API, but the backup or archive copy of that file is incorrect. The restore of an affected backup or archive copy will fail with an error such as 'digest validation error', 'unknown format', or a crash. The data that was intended to be backed up or archived in the copy being restored may not be recoverable.
Local fix
Until you can apply a fixing level, use one of the following circumventions: 1.use server-side deduplication instead of client-side deduplication 2.turn off deduplication
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of backup-archive client and API versions 6.2, 6.3, * * 6.4, and 7.1 running on all platforms who perform client * * deduplication. * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR DESCRIPTION above * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.4. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
Apply the fixing levels to fix the issue for future archives and backups. There is not a solution for already affected files. Please read this flash and this technote for more information: Flash: http://www.ibm.com/support/docview.wss?swg=21966336 Technote: http://www.ibm.com/support/docview.wss?swg=21969663
Temporary fix
A fix for this problem is currently targeted for interim fix packages 7.1.3.1, 6.4.3.1 and 6.3.2.5. Note that until these interim fixes are actually available, this information is subject to change at the discretion of IBM.
Comments
APAR Information
APAR number
IT11994
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-27
Closed date
2016-01-13
Last modified date
2017-08-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DSMC
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71M PSY
UP
R71S PSY
UP
R71W PSY
UP
R64A PSY
UP
R64H PSY
UP
R64L PSY
UP
R64M PSY
UP
R64S PSY
UP
R64W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63M PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 January 2022