Direct links to fixes
APAR status
Closed as program error.
Error description
When logging into Sterling B2B Integrator using a load balancer the user receives the message, "This page can't be displayed. Make sure the web address https://<host>:80 is correct" after the user logs into the dashboard. The sample URL is: https://<HOST>/dashboard This only occurs when the user is attempting to log in using the HTTPS URL and using the load balancer's URL. If the user attempts to log in using the direct host and port in HTTPS, that works with no errors. If the user attempts to log in using the load balancer URL but using the HTTP option, that works with no errors.
Local fix
STRRTC - 475704 SB/SB Circumvention: The load balancer admin can temporarily add a port to the HTTPS URL for user and that works. This can be used until a fix is applied.
Problem summary
Users Affected: Customers using a load balancer with Sterling B2B Integrator Problem Description: Can't set up load balancer with HTTPS. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix has been provided. Delivered in: 5020500_9
Temporary fix
Comments
APAR Information
APAR number
IT11219
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
525
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-09-14
Closed date
2015-09-14
Last modified date
2015-10-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
25 August 2023