Direct links to fixes
Tivoli Storage Productivity Center 5.2.7 (select fixes from group)
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
APAR status
Closed as program error.
Error description
TPC change password tool does not update the password in T_RES_SERVER, causing Device Server to not start. From ServerTrace.trace: 2015-06-08 13:23:00.809-0500 EXCEPTION java.lang.RuntimeException: BTACS0029E Failed to connect to <tpc_server_dns:9550>. at com.tivoli.sanmgmt.middleware.data.SoapClient.handshake(SoapClie nt.java:444) at com.tivoli.sanmgmt.middleware.data.SoapClient.init(SoapClient.ja va:199) at com.tivoli.sanmgmt.middleware.data.SoapServiceProxy.invoke(SoapS erviceProxy.java:87) at com.sun.proxy.$Proxy1.handleModelUpdate(Unknown Source) at com.ibm.tpc.common.dbaccess.HostAgentPingDbAccess.updateStatus(H ostAgentPingDbAccess.java:325) at com.ibm.tpc.common.dbaccess.HostAgentPingDbAccess.updateHostStat us(HostAgentPingDbAccess.java:127) at com.tivoli.itsrm.TStorm.server.svp.Ping.saveToRepository(Ping.ja va:705) at com.tivoli.itsrm.TStorm.server.svp.Ping.ping(Ping.java:509) at com.tivoli.itsrm.TStorm.server.svp.Ping.run(Ping.java:237) at com.tivoli.itsrm.TStorm.server.svp.JobHndlrThread.run(JobHndlrTh read.java:96) at java.lang.Thread.run(Thread.java:801) Caused by: java.lang.RuntimeException: Server public key is null. at com.tivoli.sanmgmt.middleware.data.SoapClient.handshake(SoapClie nt.java:432) ... 10 more com.ibm.tpc.common.dbaccess.HostAgentPingDbAccess updateStatus com.tivoli.itsrm.TStorm.server.svp.JobHndlr From tpctrace.log of WAS WebServer: 2015-06-05 18:53:28.585-05:00 -8512342598941014822 com.ibm.tpc.internal.api.services.impl.PerfReportingServiceImpl getMetricCategories() java.lang.RuntimeException: BTACS0029E Failed to connect to <tpc_server_dns:9550>. at com.tivoli.sanmgmt.middleware.data.SoapClient.handshake(SoapClie nt.java:444) ... Caused by: java.lang.RuntimeException: Server public key is null. at com.tivoli.sanmgmt.middleware.data.SoapClient.handshake(SoapClie nt.java:432) ... 2015-06-05 18:53:28.585-05:00 -8512342598941014822 com.ibm.tpc.gui.curi.collections.AbstractCollection$2 nodeInitializer::run com.ibm.tpc.internal.api.TPCInternalAPIException: BPCUI0000E at com.ibm.tpc.internal.api.ExceptionConverter.handleSpecialExcepti onCases(ExceptionConverter.java:316) at com.ibm.tpc.internal.api.ExceptionConverter.createTPCInternalAPI Exception(ExceptionConverter.java:170) at com.ibm.tpc.internal.api.ExceptionConverter.createTPCInternalAPI Exception(ExceptionConverter.java:100) at com.ibm.tpc.internal.api.services.impl.PerfReportingServiceImpl. getMetricCategories(PerfReportingServiceImpl.java:2845) at com.ibm.tpc.internal.api.services.impl.PerfReportingServiceImpl. getMetricCategories(PerfReportingServiceImpl.java:2697) at com.ibm.tpc.gui.curi.collections.performance.MetricColumnHelper. getKeyMetricColumns(MetricColumnHelper.java:185) at com.ibm.tpc.gui.curi.collections.performance.ResourceAndPerforma nceCollection.getMetricColumnDefinitions(ResourceAndPerformanceC ollection.java:235) at com.ibm.tpc.gui.curi.collections.performance.ResourceAndPerforma nceCollection.queryLargeTableNodes(ResourceAndPerformanceCollect ion.java:675) at com.ibm.tpc.gui.curi.collections.performance.ResourceAndPerforma nceCollection.queryBackEnd(ResourceAndPerformanceCollection.java :306) RECREATE STEPS: Run tpc change password tool and attempt to log into TPC Web Gui/Review Device Server Status ________________________________________________________________ DB2 Version used for Server: N/A The defect is against component: 5608TPC00 Server/Manager build/release (TPC): 5.2.6 Agent build/release (TPC): Server/Manager (OS): Windows Server 2012 Standard Agent (OS): _______________________________________________________________ Problem as described by customer: Device Server not running Initial customer impact (low/med/high): high
Local fix
TBD
Problem summary
**************************************************************** * USERS AFFECTED: * * TPC 5.2.x users changing passwords with the password tool * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The changepasswords tool should end successfully and should update also the encrypted password in <TPC_installation_dir>/device/conf/setup.properties and in the t_res_server. You should be able to login to both TPC Web GUI and standalone GUI using the TPC common user and the new password. In TPC Web GUI, go to Home > System Management and ensure all servers are shown with green/OK status. Note: Sometimes it can happen that a server is shown with red status. You can try to manually restart that server and then refresh in Web GUI to check status again. The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0007 - target August 2015 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT09594
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
525
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-06-29
Closed date
2015-07-20
Last modified date
2015-07-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
PWTOOL
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
Document Information
Modified date:
05 October 2023