Direct links to fixes
APAR status
Closed as program error.
Error description
The Tivoli Storage Manager server may crash when the DELETE VOLHIST command with the undocumented TYPE=BACKUPSET option, introduced by APAR IC64771, is issued. The crash occurs when two or more volumes belong to the same operation but one of them is an orphan volume where the COMMAND row in the table SEQ_VOLUME_HISTORY isn't filled as expected. The undocumented option was build for a specific error case only and shouldn't be used instead of the DELETE BACKUPSET command. Customer/L2 Diagnostics: The callstack of the crash (here on Linux) might look as follows: #0 0x00007f8443494f17 in memcpy () from /lib64/libc.so.6 #1 0x0000000000aa0e59 in GetObjectSetInfo (command=<optimized out>, cmdLenP=<optimized out>, objIdP=<optimized out>, genDateP=<optimized out>, volName=<optimized out>, maxDate=..., txnId=0x2292198) at icvolhst.c:7427 #2 icDelOrphanObjectSetVol (cmdP=0x42f3828, maxDate=..., volName=<optimized out>, force=<optimized out>, devClass=0x7f841dbefc60 "", deletedP=0x7f841dbefc8c) at icvolhst.c:4699 #3 0x00000000ffffffff in ?? () #4 0x00007f8426260f04 in ?? () #5 0x00007f8426260e50 in ?? () #6 0x0000000000000000 in ?? () You can use the following SQL command to check if the COMMAND row for the affected volume in the SEQ_VOLUME_HISTORY table is empty: db2 "SELECT * from TSMDB1.SEQ_VOLUME_HISTORY where volname='TEST123'" DATETIME VOLTYPE [...] OPERATION [...] VOLNAME COMMAND 1414285014 10 289926083 TEST123 - Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server: All supported versions on all platforms Initial Impact: Low Additional Keywords: TSM, dump, delete volhist, backupset, SEQ_VOLUME_HISTORY, IC64771
Local fix
Identify the other volumes belonging to the backupset and update the corresponding table entry using: db2 connect to tsmdb1 db2 set schema tsmdb1 db2 "update tsmdb1.seq_volume_history set command='<command used to create backupset>' where datetime=<datetime seen in SEQ_VOLUME_HISTORY> and VOLNAME='<affected volume>'"
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.3. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT06881
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-02-03
Closed date
2015-04-07
Last modified date
2015-04-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
07 April 2015