Fixes are available
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
tracePerfMgr.log.trace 2015-01-20 18:07:31.079-0500 CollThread8 FaMibTableAccessor validateMib DEBUG_MIN Unable to retrieve FE-MIB performance data for Device_Name (Device_Id). Trying other MIBs. com.ibm.tpc.perf.counter.DeviceOpFailedException: HWNPM4174E Performance data collection poll task timed out after 75 seconds for device: Device_Name (Device_Id). at com.ibm.tpc.perf.counter.MibTableAccessor.getOidResults(CounterD ataServiceSwitchSnmp.java:2492) at com.ibm.tpc.perf.counter.MibTableAccessor.getOidResult(CounterDa taServiceSwitchSnmp.java:2222) at com.ibm.tpc.perf.counter.MibTableAccessor.findAvailPorts(Counter DataServiceSwitchSnmp.java:1641) at com.ibm.tpc.perf.counter.MibTableAccessor.validateMib(CounterDat aServiceSwitchSnmp.java:1512) at com.ibm.tpc.perf.counter.CounterDataServiceSwitchSnmp.pollForCou nterData(CounterDataServiceSwitchSnmp.java:918) at com.ibm.tpc.perf.base.CollLogic.collectData(CollLogic.java:1592) at com.ibm.tpc.perf.base.CollLogic.performSamplePass(CollLogic.java :1419) at com.ibm.tpc.perf.base.CollectorThread.recoverableRun(CollectorTh read.java:1645) at com.ibm.tpc.perf.base.PmThread.run(PmThread.java:390) 2015-01-20 18:07:31.079-0500 CollThread8 FaMibTableAccessor validateMib EXIT return value = 2015-01-20 18:07:31.079-0500 CollThread8 FaMibTableAccessor retrievePortStats ENTRY 2015-01-20 18:07:31.079-0500 CollThread8 FaMibTableAccessor retrievePortStats EXIT return value = 0 stats objs. 2015-01-20 18:07:31.079-0500 CollThread8 CollectorThread processCollection ENTRY parm 1 = iNewRecCnt=0, tm=HWNPM2133W 2015-01-20 18:07:31.079-0500 CollThread8 CollectorThread processCollection DEBUG_MIN Sample pass failed for device Device_Name (Device_Id) [device_IP]. java.lang.NullPointerException at com.ibm.tpc.perf.counter.CounterDataServiceSwitchSnmp.pollForCou nterData(CounterDataServiceSwitchSnmp.java:998) at com.ibm.tpc.perf.base.CollLogic.collectData(CollLogic.java:1592) at com.ibm.tpc.perf.base.CollLogic.performSamplePass(CollLogic.java :1419) at com.ibm.tpc.perf.base.CollectorThread.recoverableRun(CollectorTh read.java:1645) at com.ibm.tpc.perf.base.PmThread.run(PmThread.java:390) 2015-01-20 18:07:31.079-0500 CollThread8 CollectorThread updateState ENTRY parm 1 = 4 RECREATE STEPS: Configure Fabrics Switches to use SNMP connection vs. SMI-S ________________________________________________________________ DB2 Version used for Server: 10.1.4 The defect is against component: Server/Manager build/release (TPC): 5.2.3 Agent build/release (TPC): N/A Server/Manager (OS): N/A Agent (OS): N/A ________________________________________________________________ Problem as described by customer: Unable to retrieve Performance Data from Switch using SNMP Config Initial customer impact (low/med/high): med
Local fix
Engage Support
Problem summary
**************************************************************** * USERS AFFECTED: * * TPC 5.2.2 through 5.2.5 users monitoring switch performance * * data via SNMP * **************************************************************** * PROBLEM DESCRIPTION: * * When using Brocade Switches with more than 200 ports, * * performance monitoring fails. See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
Added a batch mechanism for data collection, so that the larger switches can be used for performance monitoring by collecting the data in smaller chunks. The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0006 - June 2015 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT06760
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
522
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-01-28
Closed date
2015-02-10
Last modified date
2015-02-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
FABRIC
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R522 PSY
UP
Document Information
Modified date:
22 February 2022