IT06598: VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=IFFULL OR -MODE=IFINCR BACKUPS

TSM client 7.1.1.x interim fix downloads
IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs
IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• During a virtual machine (VM) backup, the VM backup may not
  complete successfully due to the
  following errors:
  ANS0328E The specified objects failed the merge test.
  ANS1228E Sending of object 'VM_NAME' failed.
  ANS1907E An error occurred while trying to perform an object
  merge operation on the server.
  TSM Server will show:
  ANE4174E (ANE4985I Session: 113559, ANE4986I Node:
  MYNODENAME)  Full VM backup of VMware Virtual Machine
  'VM_NAME' failed with RC=45 mode=Incremental Forever -
  Incremental, target node name='MYNODENAME', data mover
  node name='MYNODENAME_DM'
  RC=45 is a merge error on the server.
  This problem will only occur on -mode=IFFULL and -mode=IFINCR
  Initial impact: HIGH
  Platforms affected: Windows & Linux
  Versions affected: 6.4, 7.1, 7.1.1
  

Local fix

• Rename the filespace on the TSM Server for the VM.
  If you are running TSM server version 6.3.5.x or 7.1.1.x
  it is no longer possible to rename an existing VM filespace due
  to apar IC92869. The VM itself would need to be renamed so a new
  filespace is created on the TSM server.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments versions     *
  * 6.3, 6.4 and 7.1 running on all Microsoft Windows and Linux  *
  * x86_64 platforms                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Windows and Linux x86_64  in levels 6.4.3  *
  * and 7.1.2                                                    *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed and no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IT06647

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP

• R64W PSY

     UP