Fixes are available
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
if a file exists on the application disk called 'program' this can cause failures because parsing of C:\Program Files will be misdirected to this file causing errors.
Local fix
remove the 'program' file if not needed, or enclose references to paths including 'program files' in double quotes.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users who want to install TPC 5.2.2 on Windows on * * <drive_letter>:\Program Files\IBM\TPC, when a file/folder * * named Program exists under <drive_letter>:. * **************************************************************** * PROBLEM DESCRIPTION: * * Users who want to install TPC 5.2.2 on Windows on * * <drive_letter>:\Program Files\IBM\TPC, when a file/folder * * named Program exists under <drive_letter>:. * * The installer fails at device server component because data * * server is not up and running. * * Manually trying to start the data server Windows service * * fails with: * * Windows could not start the IBM Tivoli Storage Productivity * * Center - Data Server service Error: 193: 0xc1 * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
This case is now handled so that it will not fail. The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0006 - target June 2015 The target dates for future fix packs do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Delete/rename the file/folder named Program that exists under <drive_letter>:. e.g. C:\Program when TPC is installed under C:\Program Files\IBM\TPC.
Comments
APAR Information
APAR number
IT05681
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
522
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-11-19
Closed date
2015-02-13
Last modified date
2015-02-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
INSTALL
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R522 PSY
UP
Document Information
Modified date:
22 February 2022