A fix is available
APAR status
Closed as program error.
Error description
Running the "AUDIT LICENSES" command, the Tivoli Storage Manager Server may crash with the following stack on Windows: 00000000`104af6b0 00000000`00000000 00000000`00000000 : adsmdll!getOccupancy+0x124 00000000`104af5b0 000007fe`ef4d72ec : 00000000`104afb50 00000000`1a11a0e0 000007fe`ef98b8f0 00000000`15bf9840 : adsmdll!LmLcAuditThread+0x945 00000000`104afb10 000007fe`f9553d67 : 00000000`00000000 00000000`00000000 00000000`11f07170 00000000`11f01630 : adsmdll!startThread+0x13c 00000000`104afb50 000007fe`f9553f0e : 000007fe`f95ecdb0 00000000`00000000 00000000`00000000 00000000`00000000 : msvcr110!beginthreadex+0x107 00000000`104afb80 00000000`772259ed : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : msvcr110!endthreadex+0x192 00000000`104afbb0 00000000`7745c541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd 00000000`104afbe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d The problem can only be faced in environments where Active Data Storage Pools are in place. The crash will occur as a result of the archive data in the Active Data Storage Pools that is a problem fixed via another apar that is IT05175. The current apar will stop the crash of Tivoli Storage Manager once that Archive data is already there. Customer/L2 Diagnostics: For the Tivoli Storage Manager Servers V7.1.0.100 and above, there is a problem that can cause archive data to be placed in the active data pool (IT05175). The crash will only happen if there are cluster entries for archive files in an Active Data Pool. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server V7.1.0.100 and higher on all supported platforms Initial Impact: Medium Additional Keywords: TSM AUDIT LIC LICENSE CRASH CORE adsmdll!getOccupancy adsmdll!LmLcAuditThread
Local fix
Insert the "AUDITSTORAGE NO" option in the dsmserv.opt file. A Tivoli Storage Manager Server restart is required.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 7.1.1.2 and 7.1.3. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT05208
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-28
Closed date
2014-12-15
Last modified date
2015-07-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
09 July 2015