APAR status
Closed as program error.
Error description
If /tmp permission on UNIX platform was changed from default drwxrwxrwt (1777) the upgrade or install will fail. Customer/L2 Diagnostics: During Tivoli Storage Manager Version 6 install or upgrade, the installation will go through with out any errors/failures. However, Tivoli Storage Manger shall fail to start during very first post upgrade or install start up attempt. Following error shall be logged in db2diag.log: Path access permission Target file = /tmp/SQLDIR.LK0 During Tivoli Storage Manager Version 7 install or upgrade, the failure shall be observed during installation/upgrade phase right away. Below is an example of the errors observed when launching Installation Manager in Version 7 if /tmp is not writable. ./install.sh ./install.sh: line 285: /tmp/install.3676.log: Read-only file system GUI failed to start. For more information see /tmp/install.3676.log. Launching console mode... Path = /tmp/20140908_0949k.xml .... Path = /tmp Exists = true Readable = true Writable = false Executable = true Hidden = false Modified = Wed Sep 03 11:16:14 MST 2014 Size = 474587136 ...... Unexpected exception during logging: java.io.IOException: Read-only file system java.io.IOException: Read-only file system at java.io.File.createNewFile(File.java:894) Tivoli Storage Manager Versions Affected: 6.3 and 7 on UNIX Initial Impact: Low Additional Keywords: /tmp permission upgrade install
Local fix
Prior to install, check permission for /tmp. As root issue: #ls -ld /tmp and if necessary, correct: #chmod 1777 /tmp
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in level 7.1.3. Note that this is * * subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, and Linux
Temporary fix
Comments
APAR Information
APAR number
IT04321
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-09-12
Closed date
2015-01-06
Last modified date
2015-01-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
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Document Information
Modified date:
06 January 2015