Fixes are available
APAR status
Closed as program error.
Error description
When a restore of large number of objects, such as PIT restore of 500.000 files, is initiated using Backup-Archive GUI, the client may hang. This can be caused due to exhausted Java heap space. Entries similar to following can be observed in the dsmj.log: java.lang.NoClassDefFoundError: com.ibm.oti.util.Msg (initialization failure) at java.lang.J9VMInternals.initialize(J9VMInternals.java:176) at java.lang.ThreadGroup.uncaughtException(ThreadGroup.java:776) at java.lang.ThreadGroup.uncaughtException(ThreadGroup.java:770) at java.lang.Thread.uncaughtException(Thread.java:1285) Caused by: java.lang.OutOfMemoryError: Java heap space at java.util.Hashtable.put(Hashtable.java:569) at java.util.Properties.load0(Properties.java:406) TSM Versions Affected: Tivoli Storage Manager client on Windows platform Initial Impact: Low Additional Keywords: TSM client GUI hang restore OutOfMemoryError Java heap space
Local fix
Starting from versions 6.1.5 and 6.2.3 dsm.exe accepts JVM -X parameter. In following example client GUI has been started from command line with -Xmx2048m parameter, which increases Java heap size to 2 GB. dsm.exe -Xmx2048m
Problem summary
**************************************************************** * USERS AFFECTED: Backup-archive client versions 6.3, 6.4 * * and 7.1 on all platforms. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.2.3, 6.3.2.4, 6.4.3, and 7.1.2.* * Note: this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
The problem described in this APAR has been fixed so that it no longer occurs.
Temporary fix
6.3.2.3 (UNIX and Linux clients) and 6.3.2.4 (Windows clients)
Comments
APAR Information
APAR number
IT04115
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
64W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-09-05
Closed date
2014-11-07
Last modified date
2016-02-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
DSM
Fix information
Fixed component name
TSM CLIENT
Fixed component ID
5698ISMCL
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63M PSY
UP
R63S PSY
UP
R63W PSY
UP
R64A PSY
UP
R64H PSY
UP
R64L PSY
UP
R64M PSY
UP
R64S PSY
UP
R64W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71M PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"64W","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2022