Fixes are available
APAR status
Closed as program error.
Error description
When using the MMC GUI to perform any of the following actions: - Backup - Restore - Delete Backup for any of the following: - Tivoli Storage FlashCopy Manager MMC Snapin and Base System Services (for Filesystem backup/restore) - Tivoli Storage FlashCopy Manager for Microsoft SQL Server - Tivoli Storage FlashCopy Manager for Microsoft Exchange Server - Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server - Tivoli Storage Manager for Mail: Data Protection for Microsoft Exchange Server the operation will fail if the database name contains the parenthesis character ). The result of the task will report a status of "Success". However, the operation wil not have been performed sucessfully. Note: In a scenario where multiple databases are selected for the task, the operation will fail for all databases - not just the databases that include the ) character in the name. This problem occurs only when all of the following conditions are met: 1. the database name contains ) character 2. database name does not also contain single quotes, double quotes, white space character , or the ( character in addition to the ) character Customer/L2 Diagnostics: A trace of the operation would show the following statement which is the indicator of the problem: ========================================= "Unexpected token ')' in expression or statement." ========================================= In the case of a Microsoft Exchange database restore, the trace shows the following: Fm Error: 1 : 28.04.2014 2:55:10:810 Exception: At line:1 char:27 + Backup-DpExcComponent Test)Database -FULL -BACKUPDESTINATION LOCAL -MOUNTWait Ye ... + ~ Unexpected token ')' in expression or statement. Stack: : System.Collections.ObjectModel.Collection`1[System.Management.Au tomation.PSObject] Invoke(System.Collections.IEnumerable): 0 : Boolean ConstructPipelineAndDoWork(System.Management.Automation.Runspace s.Runspace, Boolean): 0 Data Protection Versions Affected: - Tivoli Storage FlashCopy Manager for Microsoft SQL Server 4.1 - Tivoli Storage FlashCopy Manager for Microsoft Exchange Server 4.1 - Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server 7.1 - Tivoli Storage Manager for Mail: Data Protection for Microsoft Exchange Server 7.1 Additional Keywords: TSM TDP DP MS
Local fix
1) Use TDP cmdlets manually, and surround database name with double quotes 2) Use the Command Line Interface (CLI) to perform the operation
Problem summary
**************************************************************** * USERS AFFECTED: Tivoli Storage FlashCopy Manager for * * Microsoft Exchange Server 4.1.0 * * Tivoli Storage FlashCopy Manager for * * Microsoft SQL Server 4.1.0 * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level. This fix is available * * in the following deliverables: * * Tivoli Storage FlashCopy Manager for * * Microsoft Exchange Server 4.1.1 * * Tivoli Storage FlashCopy Manager for * * Microsoft SQL Server 4.1.1 * * Note : This information is subject to * * change at the discretion of IBM. * **************************************************************** *
Problem conclusion
Tivoli Storage FlashCopy Manager for Microsoft Exchange Server and Microsoft SQL Server have been updated to handle properly db names that contain parentheses when performing 'mount backup' operation via MMC GUI.
Temporary fix
Comments
APAR Information
APAR number
IT02231
Reported component name
FLSHCPY EXCHANG
Reported component ID
5608AC6EX
Reported release
41W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-06-04
Closed date
2014-06-23
Last modified date
2014-06-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MMC GUI
Fix information
Fixed component name
FLSHCPY EXCHANG
Fixed component ID
5608AC6EX
Applicable component levels
R41W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS36V9","label":"Tivoli Storage FlashCopy Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
23 June 2014