APAR status
Closed as program error.
Error description
If a 7.1 database backup using a FILE device class fails because it does not have enough space in the directories define in the device class, unnecessary ANR9999D messages follow the ANR4581W internal server error detected message. These are the messages seen in the actlog: ANR4581W Database backup/restore terminated - internal server error detected.~ ANR9999D Thread<103> issued message 4581 from:~ ANR9999D Thread<103> 0x000000010001bc28 StdPutMsg ~ ANR9999D Thread<103> 0x000000010001da88 outRptf ~ ANR9999D Thread<103> 0x00000001005c8a40 SmNodeSession ~ ANR9999D Thread<103> 0x00000001005b8b1c HandleNodeSession ~ ANR9999D Thread<103> 0x00000001005aad14 smExecuteSession ~ ANR9999D Thread<103> 0x000000010096c310 psSessionThread ~ ANR9999D Thread<103> 0x000000010000cb40 StartThread ~ Prior to the ANR4581W and ANR9999D messages the following two messages are written to the activity log ANR8785E ANR8881W The ANR9999D message are not needed for problem diagnosis in this case as the messages prior to the ANR4581W indicate the out of space condition is the source of the problem.
Local fix
Add more space to the file system or re configure the Tivoli Storage Manager backup to use a device class that has sufficient space.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in levels 6.3.5 and 7.1.1. Note that * * this is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IT01946
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-05-21
Closed date
2014-05-27
Last modified date
2014-05-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
27 May 2014