IJ51199: BMXAA7837E - AN ERROR OCCURRED THAT PREVENTED THE OSACTION.MXAPIINSPRESULT.CREATEWO SCRIPT

APAR status

• Closed as program error.

Error description

• The BMXAA7837E - An error occurred that prevented the
  OSACTION.MXAPIINSPRESULT.CREATEWO script  error fixed in APAR
  IJ45854 in 7.6.1.3 IF007, but has is appeared again when IF017
  is applied. After following the steps in APAR IJ45854, you get
  the system error 'BMXAA7837E - An error occurred that prevented
  the OSACTION.MXAPIINSPRESULT.CREATEWO script for the null launch
  point from running. AttributeError: 'NoneType' object has no
  attribute 'createWorkorder' in script at line number 33' when
  you try to generate a work order.
  
  STEPS TO REPRODUCE:
  
  1) Go to Manage Inspection forms and create a new one
  
  . Response Fields: Single Choice
  Options 1 : YES
  Required Action: checked
  
  Options 2: NO
  Required Action: unchecked
  
  Done
  
  . Save
  
  . Click on gear icon (Form Settings)
  Select the script and click ADD
  Done
  
  Active this form
  
  2) Go to Work Order Tracking application and create a new wo
  . Inform an asset (location will be filled automatically)
  . Inspection Form: The inspection # created above
  . Save
  . Inspection Result is filled automatically -> Click on Detail
  Menu > Conduct an Inspection
  
  3) A new tab will open in the Conduct an Inspection WC
  . Start
  . Choose YES
  . Click on Complete
  . Take Action > Generate Work Order for items
  
  RESULTS:
  
  BMXAA7837E - An error occurred that prevented the
  OSACTION.MXAPIINSPRESULT.CREATEWO script for the null launch
  point from running. AttributeError: 'NoneType' object has no
  attribute 'createWorkorder' in script at line number 33
  
  EXPECTED RESULTS:
  
  Work Order should be created.
  

Local fix

• The Development team provided:
  1) Go to the application Automation Scripts and open the script
  OSACTION.MXAPIINSPRESULT.CREATEWO.
  2) From More Actions in the left hand side menu, click on
  Duplicate Script.
  3) Provide the name as OSACTION.MXAPIINSPRESULT.CREATEWO2 and
  description as Create WO2 for items that require action to the
  duplicated script.
  4) In the script code, change this line if
  mbo.getString("PARENT") is not None: to this line if
  len(mbo.getString("PARENT")) != 0: and make sure to not modify
  the indentation of the changed line.
  5) Save the script.
  6) Add the newly created script to the inspection form, create a
  new work order, attach the inspection form to the work order and
  then conduct an inspection on the form.
  

Problem summary

Problem conclusion

• A fix for this APAR will be included in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels