IJ51083: IN ASSETS APPLICATION, USER RECEIVES BMXAA6713E ERROR WHILE MODIFYING AN ITEM.

APAR status

• Closed as program error.

Error description

• DESCRIPTION :
  In Assets application, user encounter BMXAA6713E error while
  modifying an item linked to a meter group associated with more
  than four meters.
  
  STEPS TO REPRODUCE :
  1) Create a Meter Group with 5 meters.
  2) Create another Meter Group with 11 meters.
  3) Go to Item Master. Add an item record in Item Master and
  associate it to a Meter Group with 5 meters -> Save.
  4) Add another item record in Item Master and associate it to a
  Meter Group with 11 meters -> Save.
  5) Go to Assets application. Create an asset and associate it
  with the 1st item -> Save.
  6) Click on More Actions -> Change Item.
  7) Change the item number to the 2nd item by adding the value in
  New Item field. Click OK.
  8) Clicking on YES or NO on this dialog displays the error.
  
  
  RESULT :
  
  "BMXAA6713E - The MBO fetch operation failed in the mboset with
  the SQL error code -4470. The record could not be retrieved from
  the database. See the log file for more details about the
  error."
  
  EXPECTED RESULT : User should be able to change the item.
  
  ENVIRONMENT :
  Tivoli's process automation engine 7.6.1.3
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * IN ASSETS APPLICATION, USER RECEIVES BMXAA6713E ERROR WHILE  *
  * MODIFYING AN ITEM.                                           *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels