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IJ50845: WORK ORDER TRACKING SHOWING SAME SHIFT WHEN LABOR RECORD HAS MULTIPLE CALENDARS ASSOCIATED

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APAR status

  • Closed as program error.

Error description

  • Problem
    When you have a labor record is associated to 2 different
    calendars at different Organizations, Both records for the user
    display the same shift in the Work Order application, even when
    one record does not have a shift assigned. Manual assignment of
    a shift in the Labor application does not consistently update
    the Work Order application's labor availability.
    
    
    Steps To Reproduce
    
    Using demo data WINSTON has two labor records for ORG EAGLENA
    and EAGLESA.
    EAGLENA has DAY calendar with DAY shift and EAGLESA has EVENING
    Shift.
    
    The Person Record for Winston has Primary Calendar = Day and
    Primary Shift = Day
    
    Go to Work Order Tracking application
    Create a new work order
    Click on the Plans tab and add a craft to the Labor sub tab
    making sure the craft is one that Winston is associated to.
    Save the Record
    Click on Assignment tab
    Click on Available Labor
    Filter for Winston
    
    Results
    For Labor WINSTON it shows two records but both showing DAY
    shift even though one of shifts is EVENING
    Even when with default insert site as CHILEHDQ(Org EAGLESA),
    both records showing Shift DAY.
    
    Expected Results
    When clicking on Available labor for Labor Winston it shouldn't
    show 2 records for the Day shift
    
    
    Reported Version
    7.6.1.3
    

Local fix

  • no work around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * _MAXIMO_                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORK ORDER TRACKING SHOWING SAME SHIFT WHEN LABOR RECORD HAS *
    * MULTIPLE CALENDARS ASSOCIATED                                *
    ****************************************************************
    

Problem conclusion

  • This will be fixed in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ50845

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-04-09

  • Closed date

    2024-04-26

  • Last modified date

    2024-04-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
26 April 2024