IJ50447: INCORRECT WORK ORDER COUNTS AND PERFORMANCE ISSUES IN MAXIMO WORK CENTERS

APAR status

• Closed as program error.

Error description

• DESCRIPTION:
  
  Loading the page displaying the work orders in the Work
  Execution Work Center will take 30 to 40 seconds. Incorrect work
  order counts are also visible the first time the list is loaded.
  
  The issues are visible in Chrome, Firefox and Edge. A refresh
  will improve the performance and display the correct work order
  counts
  
  STEPS TO REPRODUCE:
  1. Go to Work Execution Work Center
  
  RESULT:
  
  The work order list will take around 40 seconds to load and the
  work orders count numbers are incorrect
  
  EXPECTED RESULT:
  Good performance and correct work order count
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * INCORRECT WORK ORDER COUNTS AND PERFORMANCE ISSUES IN MAXIMO *
  * WORK CENTERS                                                 *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels