IJ50292: TPAE 7.6.1.3 - ACTUAL SERVICE COST SHOWS AS DUPLICATE ROW IN THE WORK ORDER DETAILS REPORT

APAR status

• Closed as program error.

Error description

• Actual Service Cost shows as duplicate in the Work Order Details
  report.
  
  Steps to reproduce:
  1) Open Purchase Orders application and create a Purchase Order:
  1130
  2) In the PO Lines tab, click on New Row and in the Line Type
  field select Service and enter a description. Enter the Line
  Cost: 3
  3) In the Work Order field (in the Charge To section), select a
  Work Order that this e.g. 2004
  4) Approve the Purchase Order
  5) In the More actions menu, select Revise PO to create a
  revision of the Purchase Order 1130.
  6) Open Receiving application, and receive this Purchase Order
  using Select Ordered Services.
  7) Go to Work Order Tracking application and search for the Work
  Order specified above: 2004
  8) In the Actuals tab, verify that the Services section has
  populated with the Actual Unit cost.
  9) Go to Run Reports and select Work Order Details report.
  10) Run the report and check the Actual Services section at the
  bottom of the report.
  
  Current results:
  There is a duplicate line for the Actual service cost.
  
  Expected results:
  There should be only one line for the Actual service cost in the
  Work Order Details report.
  
  Environment:
  Tivoli's process automation engine 7.6.1.3
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When there are revisions to PO, actual service cost is       *
  * picked from both original and revised PO, so duplicate       *
  * actual service records are rendered in Work Order Details    *
  * report.                                                      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels